Call ThroughĪ Call Through feature allows a user to call the PBX system first, and then make the system place a (usually expensive) call on the user's behalf. The Call Pick-up feature allows a person to answer someone else's call. ![]() (or System-wide) Park Center, where it can be picked up by any other user of that Domain. Additionally, the Park Center feature allows Domain users to park a call in a Domain-wide The CommuniGate Pro Services application implements a multi-line, queue-type Parking Service for eachĪccount. The Call Park feature allows a person to put a call on hold at one telephone set and continue the conversation using some other telephone set. It can be used to implement many different types of call forwarding. ![]() The CommuniGate Pro Call Control features and Signal Rules provide a very powerful and flexible call control environment. To be redirected to some other telephone number where the desired called party is situated. Call ForwardingĪ Call Forwarding system allows an incoming call to a called party, which would be otherwise unavailable, It also maintains the incoming and outgoing call logs in the Account File Storage. The CommuniGate Pro Signal component generates accounting CDR records. Call AccountingĪ Call Accounting system collects data when a call is made and attaches a cost and a location to the call. Automatic Ring Back (ARB)Īn ARB system provides callers with an option to be called when the destination they failed to reach becomes available. The CommuniGate Pro PBX Center application includes the Directory Service as an option. Automated Directory Assistance (ADA)Īn ADA system allows callers to route calls to given employees by keying the letters of the employee's name. The CommuniGate Pro software comes with a pre-designed basic call queue control applications. Automatic Call Distributor (ACD)Īn ACD system distributes incoming calls to a specific group of agents. See the PBX Center section for more details. This application implements the Auto-Attendantįunctions. When the CommuniGate Pro System is installed, it creates an Account named pbx, assigns it the 200Īlias, and assign it a Signal Rule to start the stock PBX application. PBX Features Auto Attendant (AA)Īn AA system allows callers to be automatically transferred to a user's extension without the intervention of a receptionist. The CommuniGate Pro unique Dynamic Cluster and SIP Farm technologies provide "no-fail" carrier-grade reliability and scalability - for basic phone calls as well as for sophisticated IVR, conference call, and other applications. These application can utilize the internal and external billing systems. The CommuniGate Pro STUN and Media Proxy modules eliminate most of NAT-related VoIP problems.Ī rich set of the bundled applications - from voicemail and conference centers to PBX centers to B2BUA applets - are implemented using the the CG/PL programming language. The CommuniGate Pro Media Server component provides one-to-one and multi-party communications for RTP end-points, supporting an extended set of codecs. ![]() Its Signaling engine provides support for SIP and XMPP inter-server signaling, and for a vast variety of SIP, XMPP, XIMSS, ParlayX and CG/PL clients. CommuniGate Pro is the most versatile and scalable VoIP solution available on the market today.
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